Shipping Policy

Key Shipping Details:

  • Order Timing: Orders submitted before 3:00 PM EDT are handled the same day.
  • Preparation Time: Orders are prepared within 0 to 2 business days, Monday through Friday.
  • Delivery Window: After dispatch, delivery takes 5 to 9 business days, depending on location and carrier schedules.
  • Shipping Cost: Free shipping is applied to all orders within the United States.

Shipping Timeframes
Orders are prepared within 0 to 2 business days, Monday through Friday. Once shipped, delivery takes 5 to 9 business days, also Monday through Friday. These timeframes reflect standard handling and transit periods and may vary depending on external conditions.

Order Handling
After your order is placed, a confirmation message is sent to indicate that processing has started. During this stage, items are packed and prepared for shipment. Once your order is dispatched, tracking information is provided so you can follow its progress.

All orders shipped within the United States include free delivery, with no minimum purchase required.

Delivery Delays
If your order does not arrive within the expected timeframe, we recommend allowing an additional 2 business days. If it still has not arrived after that, please contact us so we can review the situation and assist further.

Canceling an Order
If you need to cancel an order, reach out as early as possible. Cancellation may be possible before processing or shipping begins. Once an order is already being prepared or has been shipped, it can no longer be canceled and will need to follow the return process after delivery.

Damaged or Wrong Items
If your order arrives damaged or you receive a different item than expected, please contact us with clear photos showing the issue, including the packaging if relevant. We will review the situation and arrange a suitable resolution.

Business Details

Support Availability:
Monday through Friday: 9:00 AM – 5:00 PM EDT

Business Name: Fitnation Supplies

Email: support@fitnation-supplies.com
Phone: +13072046854

Business Address:
4201 Silver Spur Ave
Gillette WY 82718
United States